Getting started

Upmy is a unique payment method that allows you to get an instant £5 reduction on your order each time you pay.

Our members enjoy a 7-day free trial and then pay a yearly £29.90 membership.

Upmy members get unlimited £5 discounts, for each order passed at all our retail partners. Our members also pay in 1-click without having to enter their credit or debit card details every time.

MOONA.COM wording appearing on your bank statement is the reference to your annual membership fees with Upmy.

Of course, you can directly cancel your membership on this page (upmy.com/shopper/page….), or send us an email at shopper@upmy.com.

If you cancel during the free 7 days trial period, your credit or debit card will not be charged.

If you cancel after the 7 days trial period, you will continue to have full access to our service until the next subscription anniversary date, and you will not be charged for the following year.

You can become a member by choosing Upmy as a payment method at checkout when shopping at any of our retail partners

List of retail partners

In order to join our unique Upmy membership, you must be at least 18 years old, be a resident of the United Kingdom and agree to our Terms of service.

Returns, order cancellations or any issues concerning delivery are subject to the policies of the stores you purchased from.

Please contact the store where you made your purchase.

Upmy Membership

From the moment you decide to sign up, you can enjoy £5 reductions on all your purchases immediately redeemed at checkout. No balance to trigger or future cash payments, with Upmy, enjoy your discounts immediately!

Our unique Upmy annual membership comes with a 7-days free trial period. If you cancel during the free 7 days trial period, your credit or debit card will not be charged.

MOONA.COM wording appearing on your bank statement refers to your annual membership fees with Upmy.

Of course, you can directly cancel your membership on this page (upmy.com/shopper/account/membership), or send us an email at shopper@upmy.com.

If you cancel during the free 7 days trial period, your credit or debit card will not be charged. If you cancel after the 7 days trial period, then you will be reimbursed the difference.

Privacy & Safety

We collect information that we believe can make your online shopping more affordable and easier.

Like most other web services, Upmy collects technical information about your device and how you use Upmy to make sure that our product is working right, and to detect and prevent fraud.

To be clear, Upmy does NOT collect any credit or debit card numbers. We do collect personal data such as postal code, email and phone number. Your privacy and security is very important to us, and our solution is designed to prevent unauthorized use and protect your personal information. You can learn more by reading our Privacy Policy.

Your privacy and security is very important to us, and our solution is designed to prevent unauthorized use and protect your personal information.

Upmy does NOT collect any credit card numbers.

Our Privacy Policy includes information about what data we collect and how we use it, but if you cannot find an answer to your question there, please reach out to shopper@upmy.com.

All payments are secured by our partner Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Stripe makes use of best-in-class security tools and practices to maintain a high level of security: HTTPS and HSTS for secure connections, and encryption of sensitive data and communication.

Still need help? Email us shopper@upmy.com

Another question?

Contact us