Getting started

Upmy is a payment solution that offers unlimited £5 discounts to your customers. RELAX, we take care of the discounts.

Our model is based on a yearly membership paid by shoppers, allowing them to receive unlimited £5 discounts on each order, at payment step.

Upmy is a way to boost your sales: more shoppers that buy more and come back more often.

Because our model is based on shopper memberships, Upmy is currently 100% free for all our merchants.

It won’t cost you a thing. We cover the discounts, and payments made through Upmy are 100% free for you with absolutely no hidden fees.

£0 set up fee, £0 per transaction and 0% on volume.

No, Upmy cover the discounts given to your customers. Our model works thanks to paid membership funded by shoppers.

Upmy Payment is 100% free for all our merchants

Upmy allows your customers to receive instant £5 discounts and lets them pay in 1 click: Satisfied shoppers spend more and come back more often.

Upmy boost your sales: more shoppers that buy more and come back more often.

The best part? It won’t cost you a thing. We cover the discounts, and payments made through Upmy are 100% free for you with absolutely no hidden fees.

Sell with Upmy

The following categories of businesses and business practices are restricted from using our partner Stripe Service (“Restricted Businesses”).

By registering with us, you are confirming that you will not use the Service to accept payments in connection with the following businesses, business activities, or business practices, unless you have received prior written approval from Upmy.

//*list of restricted business*//

Currently, Upmy only supports payment processed in GBP.

Upmy is only available for merchants registered in the United Kingdom today. It will soon expand to countries like the US, Canada, and Australia.

Please note that shopper transactions originating from any country outside the UK may be rejected by our payment partners for safety reasons.

By selling your product using Upmy, you can immediately accept purchases via:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB

The Merchant Dashboard is the Upmy’s order handling system for online stores implementing Upmy as a payment system.

Here you can:

  • View all orders having gone through Upmy Payments
  • Receive reports which can be used for bookkeeping
  • Change your settings and company information

Just like any other payment solution, for all the transactions Upmy will process on your behalf, it is your business name that will appear on your customers bank statement.

Upmy allows you to issue full refunds to your customers. To issue a refund, follow the steps below:

  • Log in to Upmy and access your Dashboard
  • Select the payment you wish to refund
  • Click on the “refund” button located on the right of each transactions
  • Refunds will be processed and should be effective within a few days, depending on your customer bank processes.

Please note that when you issue a refund, the discounts offered by Upmy to your customer and paid back to you will also be reversed.

Security is at the heart of Upmy. All transactions are processed by our partner Stripe. Stripe follows the latest security standard and offers a secure environment for your transactions, as well as for your customer payment details. Stripe offers a PCI compliance level 1, the highest standard in the card payment industry.

If you have made changes to your business, such as changing the structure as a sole trader to a limited company, you will need to complete a transfer of your agreement with Upmy.

Yes, you will have a specific contact available to support you. Don’t hesitate to contact our Merchant Support through phone or email for assistance.

The payments are transferred to your bank account on a Monday, 14 days after the transaction on your site. For example, if a transaction was made on Thursday, July 16, then the payments will be transferred to you on Monday, August 3.

This delay allows us to mitigate some of the risks inherent in online payments.

In order to get the money into your bank account, connect to your dashboard and initiate a payout. The available money will then be transferred to your account.

Technical and Integration Shopify light app

To start integrating with Upmy, you need to have a functional website working on Shopify.

This means that you need to have information on your products and it must be possible to add products to a shopping cart.

We are currently working to be able to connect merchants that are not on Shopify.

Upmy apps are available through the Shopify platform, and can be integrated directly into your site in a few clicks. No coding required.

Our simple and seamless integration means that Upmy will automatically update, so you’ll always have the latest version of our payment solutions to offer your customers.

STEP 1 - Go to the Shopify app store

STEP 2 - Download the Upmy Discount app.

STEP 3 - You will be soon contacted by our Support team

Everytime one of your customers decides to use Upmy to pay their order, we will process your transactions and provide them with our benefits at no extra costs for you.

Another question?

Contact us